Leverage with AIReputation
Happy customers say nothing, and the unhappy one writes
A review asked for at the right moment, and a drafted reply to every one that arrives.
Who this is for Anyone customers find on a map or a listing: services, shops, places to stay, places to eat.
The problem
Reviews nobody asks for
The person who was happy leaves and writes nothing. The person who was not writes that same evening. So your public reputation is built by a minority, and asking for a review feels awkward and gets forgotten. When one does arrive, the reply is written in the heat of the moment, or never.
You will know it by
- You have few reviews, and they do not show how you work.
- Asking for a review depends on somebody remembering.
- A negative review is answered a week later, or never.
- You do not know when something new has been written about you.
Possible solutions
Not every road leads to me
Simply asking
Asking at the end of the job and handing over the link.
Where it stands The most effective method and it costs nothing. One limit: at the end of a working day it gets forgotten.
A review management service
Tools that send the requests and gather reviews from several places.
Where it stands Fits when there are many locations. It costs monthly, and it only helps if the request goes out at the right moment.
The ask built into the work, and replies drafted
The request goes out right after the service, and every new review arrives with a drafted reply.
Where it stands This is the one I build. Worth it when customers come steadily and the ask can hang off a real event.
What I set up
The review request goes out while the customer still remembers the service: right after the visit, the delivery or the sign-off, with a direct link so it is one tap. A new review reaches you as a notification, and a drafted reply comes with it, in your tone. For a bad review the draft is written without arguing: what happened, what is being done, where to continue the conversation.
How it goes in
- We find the moment that genuinely means the work is finished.
- We write the ask so it does not read like a mass mailing.
- We wire new-review alerts to somewhere you will see them.
- We agree how a bad review gets answered while there is not one yet.
The limit You may only ask real customers, and you may not offer a reward for a positive review or filter who gets asked by how happy you think they are. Platform rules forbid that outright, and under EU consumer law asking selectively is treated as misleading, with the consequences landing on you rather than on the tool.
The work Small work when it is already clear when a service ends. The hard part is the wording rather than the wiring.
The prices on this site are final.
What it brings
A public reputation from the majority
When everyone is asked, the unhappy are no longer the only ones writing.
A reply while it still matters
A calm reply the next day reads differently from one a month later.
A bad review without the heat
A draft puts a pause between reading it and answering it.
How you check it yourself
Note how many reviews you had at the start, how many new ones arrive in a month, and separately how long you take to reply. All three numbers are public and you can see them yourself.
Is this your job?
Tell me how this runs at your place now. On a 30 minute call I will say whether it is worth automating, where I would start and what it needs.
Book a 30 minute callThe call is free, with no obligation and nothing to sign.
Not sure which job is first for you? The free assessment says where the hours go. Start the assessment
Common questions
Is it acceptable to draft replies with AI?
As a draft, yes. You read and correct it before it goes, because the reply is your business speaking in public. Writing reviews on a customer's behalf, or fake reviews, is a different thing and not something I do.
Can I ask only the happy customers?
No. Filtering the ask by how happy you think somebody is, is what platforms and consumer law treat as review manipulation. Everyone gets asked the same way.