Daily work

After the call there is a memory and three words in a notebook

A transcript, a summary and action items that land in your task list on their own.

Who this is for Anyone whose work happens in conversations: consultants, contractors, managers, salespeople.

The problem

Meetings nobody writes up

During a call you have to listen and write at the same time, so one of the two suffers. What was agreed lives in one person's head, and a week later the sentences start with "I thought we said". The things somebody was supposed to do were never written down, so nobody does them.

You will know it by

You write the summary from memory afterwards, or not at all.
There are arguments about what was agreed.
Action items from a call never reach the task list.
The same questions come back every month in different calls.

Possible solutions

Not every road leads to me

Agreeing that one person takes notes
One person writes during the call and sends the summary afterwards.
Where it stands It works and costs nothing. The limit is that the person writing is only half in the conversation.
An off-the-shelf note taker
A tool joins the call, records it and writes the summary itself.
Where it stands Often this is all you need, and I help you choose and set one up. The recording is processed on the vendor's servers, and that has to be known before it is switched on.
Summary and actions pointed at your own systems
After the call the summary appears where it will be read, and the actions land in your task list with an owner and a date.
Where it stands This is the one I build. Worth it when there are many calls and their outcome has to move somewhere next.

What I set up

I choose and configure the tool so that each call leaves a transcript and a short summary, and the things agreed land in your task list with an owner and a date. The summary is pointed at where it will actually be read: the customer's inbox, the team channel, or the project folder. Across a month of calls you can also get a read on what keeps coming up.

How it goes in

We agree which calls are recorded and which are not.
We pick the tool by where your calls happen and where the recording is kept.
We shape what the summary says and where it goes.
We connect the task list, so the actions do not stay as prose.

The limit Everyone in the room has to be told the call is being recorded, and most tools process the recording on their own servers. If sensitive personal data is spoken in these calls, that is settled before it is switched on rather than after.

The work Switched on quickly. The decisions about privacy and about where the summary goes take longer than the setup does.

The prices on this site are final.

What it brings

You are fully in the conversation

No more choosing between listening and writing.

What was agreed stays written

The summary goes out the same day, so a disagreement is settled then rather than a month later.

The actions have an owner

Work with a name and a date on it gets done more often than work left in a sentence.

How you check it yourself

For a month, note how many calls ended with a summary sent and how many agreed actions reached the task list. Measured before anything changes, that number is usually lower than it feels.

Is this your job?

Tell me how this runs at your place now. On a 30 minute call I will say whether it is worth automating, where I would start and what it needs.

Book a 30 minute call

The call is free, with no obligation and nothing to sign.

Not sure which job is first for you? The free assessment says where the hours go. Start the assessment

Common questions

Can I record calls with customers?

Everyone in the call has to be told, and that is usually enough when the recording is used for the work, kept for a limited time and described in your privacy notice. For your specific case, the contracts and the legal basis need a lawyer rather than me.

Does the transcript work in Lithuanian?

Current tools do transcribe Lithuanian, but the quality varies and depends on the recording. Before we choose, we test with a recording of yours, so you see the result rather than a claim.